Política de Privacidad

1. El alcance

1.1 Esta política describe el tipo de Datos Personales que la Compañía recopila sobre las personas físicas, así como la forma en que los trata, los comparte con terceros y asegura los procesos relacionados.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or by combining that information with additional information we hold or can access.

1.3 The Policy defines «processing» as any operation involving the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any such information, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data directly from you.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving information about you through our external partners.

3. No es necesario revelar información personal

3.1 You are not obligated to provide us with any Personal Data. However, in certain circumstances, withholding your Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you provide voluntarily when you connect to a third-party online trading platform through Us.

4.4 Personal information you provide specifically to third-party platforms to facilitate transactions: this includes your full name, address, telephone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 La empresa trata sus Datos Personales para los fines descritos en esta sección y conforme a la base jurídica que les resulte aplicable.

5.3 Contáctenos por correo electrónico para obtener más información sobre el tratamiento necesario para proteger los intereses legítimos.

5.4 Below are the reasons and legal grounds on which we may use the information you provide:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, including hosting and storage providers, for purposes such as processing IP address information and analyzing user experience.

6.2 You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those third-party platforms with the Personal Data you have given us. Your Personal Data will then be governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This provides the Company with the resources needed to improve and refine the products and services offered to its clients.

6.4 To protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with prospective investors or buyers, or with lenders of the Company or any other company within the group, where such a transaction occurs (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other business within the group.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics providers. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are stored temporarily on your device and remain only for a short period until you close your browser. Others are persistent cookies, which stay on your device for a set period after you close your browser. They help the Website recognize you as a returning user and allow you to return to the site more easily.

7.5 Please note, however, that if this occurs, some or all of the functions and features of the Website may not work as you expect.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you accept, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is no longer required.

9. Transferencias internacionales

9.1 Your personal data may be transferred to other countries, including third countries or international organizations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.

9.3 The Company can provide details of the safeguards applied to protect your Personal Data when it is transferred to third countries or international organizations. Email us at: support@templocaudalivo.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain error-free. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Where required by legal obligations or other circumstances beyond our control, we may be obliged to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the level of security that such third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the network with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us over the internet.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through such sites or applications.

11.2 Antes de acceder a cualquier sitio web o aplicación de terceros, le recomendamos leer sus políticas de privacidad antes de utilizarlos o facilitarles cualquier Dato Personal.

12. Modificaciones de esta Política

12.1 We may update this Policy at any time. When changes are made, we will notify you by publishing the updated version on our website.

12.2 If we make significant changes to this Policy, we will notify you through the channels we consider appropriate and post a notice on our website.

12.3 Unless expressly stated otherwise, any changes take effect upon publication of the revised Policy.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.

13.2 If you reside in the EEA, see this page. These rights apply to the information you provide about your Personal Data. To exercise your rights, send an email to the address below.

13.3 Right of access The Company may verify the accuracy of the Personal Data it processes about you. Where such data exists, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would harm the rights and freedoms of another person or your own, the Company may decline the request or limit its ability to fulfil it.

13.4 Right to rectification The Company has the right to correct inaccurate Personal Data. You have the right to request the correction of incomplete Personal Data concerning you, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw your consent and no other legal basis for the processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or by a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, the Personal Data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or where there is a significant public interest within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not adversely affect the rights and freedoms of others.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. Where we can establish compelling legitimate grounds for processing the Personal Data, we may continue only if those grounds override your rights, freedoms, or interests, or the establishment, exercise, or defence of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out under your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may file a complaint with a supervisory authority established by a Member State to protect the fundamental rights of natural persons in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding the Personal Data concerning you, as detailed in this section 13.

13.10 We will provide the information you request under your rights set out in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and number of requests received. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.

13.11 Provided it does not conflict with Article 13 of the law, the information you request when exercising your rights under Article 13 will be provided free of charge. If a request is unfounded or excessive, particularly where requests are repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted the request, we may ask that person to provide reasonable means of identification.